845 Privacy Policy – User Information Protection
845 is committed to protecting the privacy and personal information of every user in Malaysia. This document explains how we collect, use, store and protect your data in a transparent and responsible manner.
Effective date: 1 January 2026. This policy is subject to amendment from time to time.
What Information Do We Collect?
When you register and use the 845 platform, we collect several categories of information to ensure our services operate correctly and securely. The information collected includes:
- Account information: Your full name, date of birth, email address, phone number, and password (stored in encrypted form) as provided during registration.
- Payment information: Transaction records in MYR, payment methods used (such as TNG eWallet or FPX), and deposit and withdrawal history. We do not store full credit card numbers.
- Device and browser information: IP address, device type, operating system, web browser type and screen resolution are collected automatically when you access the platform.
- Usage data: Pages visited, session duration, clicks and navigation patterns within the 845 platform, for analytics and service improvement purposes.
- Cookies and tracking technologies: Small cookie files are stored on your device to maintain your login session and enhance your user experience.
We only collect information that is strictly necessary for platform operations and do not request irrelevant data.
Why Is This Information Used?
Information collected by 845 is used for legitimate and limited purposes. The primary purposes for data use include:
- Processing account registration, login and user identity verification.
- Processing deposits and withdrawals in MYR and managing transaction history.
- Providing effective customer support when you contact our team.
- Sending account-related notifications such as transaction confirmations and security alerts.
- Analysing platform usage patterns for the purpose of improving user experience.
- Ensuring compliance with anti-money laundering regulations and applicable legal requirements in Malaysia.
- Detecting and preventing fraudulent activity or unauthorised use of the platform.
845 will not use your information for any third-party marketing purposes without your prior consent.
Cookies & Session Tracking
The 845 platform uses cookies — small text files stored on your device — to keep core platform functions running smoothly. We use two types of cookies:
- Session cookies: Used to maintain your login status while using the platform. These cookies are deleted automatically when you close your browser.
- Preference cookies: Saves your language settings and display preferences to make things easier on your next visit.
You can manage or delete cookies through your web browser settings at any time. However, disabling certain cookies may affect 845 platform functionality, such as the ability to stay logged in. We do not use third-party cookies for advertising purposes.
Data Storage, Security & Information Sharing
Data Storage & Security
All 845 user data is stored on servers protected with SSL encryption and multi-layered security measures. Passwords are stored in hashed form and cannot be read directly. We limit access to user data strictly to authorised personnel who require it to carry out their duties.
Your data will be retained for as long as your account is active or as required to meet legal obligations. When an account is closed at the user's request, personal data will be deleted within a reasonable period unless extended retention is required by law.
Third-Party Sharing
845 does not sell, rent, or disclose your personal information to third parties for commercial purposes. However, we may share necessary information with:
- Licensed payment processors that help us handle MYR transactions securely.
- Relevant Malaysian authorities when required by law or court order.
- Technical service providers involved in platform operations, subject to strict confidentiality agreements.
User Rights & How to Contact Us
Your Rights as an 845 User
As an 845 platform user in Malaysia, you have the following rights regarding your personal information:
- Right of Access: You have the right to request a copy of the personal information we hold about you.
- Right to Rectification: You can update or correct any inaccurate information through your account settings or by contacting our support team.
- Right to Erasure: You may request the deletion of your account and personal data, subject to applicable data retention legal obligations.
- Right to Withdraw Consent: You may withdraw previously given consent for specific data processing at any time.
Policy Updates & Contact Us
845 reserves the right to update this Privacy Policy from time to time. Users will be notified of any material changes via the platform. It is the user's responsibility to review this page periodically.
For any privacy-related enquiries, data access requests or complaints, please reach our team at: [email protected]. You may also refer to our FAQ page us for answers to general enquiries. The 845 support team operates 24 hours a day, 7 days a week in Bahasa Melayu.
Still Have Questions About Your Privacy?
The 845 team is here to help. Check the FAQ page or contact us directly. Register an account now to start a secure and trusted platform experience.